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Preventative Maintenance Packages

Features
Desktop Care
Desktop Care + 24/7 Support
Hardware & Software Audits
X
X
Computer Performance Monitoring
X
X
Start-Up Configuration
X
X
Windows Updates
X
X
Registry Maintenance
X
X
Internet Browsing Clean-up
X
X
Preventative Maintenance Monitoring
X
X
Antivirus Software Protection*
X
X
Malware Software Protection*
X
X
Remote support at a reduced rate**
X
Help Desk
X
Windows, Mac, & Mobile Support
X
Virus Removal
X
Malware Removal
X
Software Installations
X
24/7 Remote Support***
X

* Virus & malware removal not included in Desktop Care package.
** Remote support for Desktop Care clients charged at an hourly rate of $90 – a 10% savings.
*** Remote support does not include hardware repair or replacement, which requires billable on-site support.

 

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